Privacy Policy

1. Introduction

This Privacy Policy explains how SpeedoX collects, uses, stores and protects personal data when you:

• visit www.speedox.it;

• purchase products through the SpeedoX online store;

• contact us or request technical support;

• submit a warranty, repair, return or withdrawal request;

• use the SpeedoX MyRide mobile application;

• interact with other SpeedoX services, products or applications.

This Privacy Policy is provided in accordance with Regulation (EU) 2016/679, commonly known as the General Data Protection Regulation (“GDPR”), and applicable Italian data protection legislation.

This Privacy Policy does not constitute consent to the processing of personal data. Where consent is required, it will be requested separately and may be withdrawn at any time.

2. Data Controller

The Data Controller is:

SpeedoX - Massimino Andrea
Via Guglielmo Oberdan 97
95013 Fiumefreddo di Sicilia (CT)
Italy

VAT No.: IT05968210871
Email: speedox@tiscali.it
Website: https://www.speedox.it

For any question concerning this Privacy Policy or the processing of your personal data, you may contact us at the email address above.

3. Services Covered by This Policy

This Privacy Policy applies to:

• the SpeedoX website;

• the SpeedoX online store and checkout process;

• customer service and warranty communications;

• the SpeedoX MyRide mobile application for Android;

• the SpeedoX Connect mobile application for iPhone, iPad and supported Apple devices;

• communications sent by email;

• related SpeedoX digital services.

Third-party websites, applications and services linked from our website or application are governed by their own privacy policies.

4. Personal Data We Process

Depending on how you interact with SpeedoX, we may process the following categories of personal data.

4.1 Website and technical data

When you visit our website, technical information may be processed automatically, including:

• IP address;

• browser type and version;

• device type;

• operating system;

• language and regional settings;

• pages visited;

• date and time of access;

• referring website;

• interactions with website content;

• cookie identifiers and similar technical information.

The SpeedoX website is hosted using Google Sites. Google may process technical information and use cookies in connection with the hosting, security, operation and measurement of website traffic.

4.2 Order and customer information

When you place an order or request information about a product, we may process:

• first and last name;

• company name, where applicable;

• billing and delivery address;

• email address;

• telephone number;

• VAT number or tax identification number, where applicable;

• products ordered;

• order value and currency;

• payment status and transaction reference;

• shipping and tracking information;

• customs information where required;

• communications relating to your order.

Information marked as mandatory during checkout is necessary to process the order. If you do not provide it, we may be unable to accept, process or deliver your order.

4.3 Payment information

Payments are processed through the payment service offered during checkout.

SpeedoX does not normally receive or store your complete credit or debit card details. Payment providers may provide us with limited information such as:

• payment status;

• transaction identifier;

• payment method;

• amount paid;

• billing details;

• information required to prevent fraud or manage refunds.

Payment providers process payment information in accordance with their own privacy policies and legal obligations.

4.4 Shipping and customs information

To deliver an order, we may provide relevant information to couriers, postal operators, customs brokers and public authorities, including:

• recipient’s name;

• delivery address;

• telephone number;

• email address;

• product description;

• customs value;

• country of origin;

• tariff classification;

• invoice or pro forma invoice information;

• tax identification details where required by law.

This information may be necessary for international transportation, export procedures, import clearance and delivery.

4.5 Customer service, returns and warranty information

When you contact us about a product, repair, warranty claim, withdrawal or return, we may process:

• your contact information;

• order and invoice information;

• product model and serial number;

• photographs or videos supplied by you;

• technical details about the product or motorcycle;

• installation information;

• diagnostic information;

• correspondence with you;

• shipping and customs documents;

• repair and replacement history.

Please do not send information that is unrelated or unnecessary for your request.

4.6 Marketing information

If you subscribe to promotional communications, we may process:

• your name;

• email address;

• communication preferences;

• consent records;

• interaction with promotional emails, where supported by the email service used.

You may withdraw your consent or unsubscribe at any time by using the unsubscribe link in a message or by contacting speedox@tiscali.it.

Where permitted by applicable law, we may contact existing customers about SpeedoX products similar to those they previously purchased. Customers may object at any time, without charge.

5. SpeedoX MyRide Application

SpeedoX MyRide provides functions that may include:

• digital motorcycle dashboard functions;

• real-time speed information;

• maps and navigation;

• offline maps;

• GPX file import;

• digital roadbook functions;

• vehicle information obtained through compatible OBD2 devices;

• tyre-pressure information obtained through compatible TPMS sensors;

• connection with SpeedoX products;

• configuration and firmware updates.

5.1 Location data

When you activate functions that require location information, SpeedoX MyRide may request permission to access your device’s approximate or precise location.

Location information may be required for:

• maps and navigation;

• displaying speed derived from location services;

• positioning the user on a map;

• following a route or GPX track;

• roadbook and travel-related functions;

• searching for or connecting to nearby Bluetooth devices where required by the Android operating system.

Location permission is optional. However, functions that depend on location may not work if permission is refused or disabled.

You can enable, restrict or disable location access through your device settings.

SpeedoX does not use location data for behavioural advertising and does not sell location data. Where a third-party map or navigation service is used, location information may be transmitted directly to that provider to supply the requested function. That provider processes the information under its own privacy terms.

5.2 Motorcycle and device data

When the application is connected to a compatible SpeedoX, OBD2 or TPMS device, it may process information such as:

• motorcycle speed;

• engine revolutions per minute;

• selected gear;

• engine coolant temperature;

• battery voltage;

• diagnostic status;

• tyre pressure;

• sensor identifiers;

• Bluetooth connection information;

• device firmware version;

• product configuration information.

This information is used to display motorcycle operating information and provide the functions requested by the user.

Unless a feature expressly informs you otherwise, this information is processed locally on the device and is not collected or stored on SpeedoX servers.

5.3 GPX files, routes and application settings

GPX files, routes, maps, roadbook files and application preferences selected or created by the user may be stored locally on the user’s device.

SpeedoX does not access these locally stored files unless the user voluntarily sends them to SpeedoX, for example when requesting technical assistance.

You can remove locally stored information by deleting it within the application, clearing the application’s storage or uninstalling the application.

5.4 Bluetooth and nearby-device permissions

SpeedoX MyRide may request Bluetooth or nearby-device permissions to:

• discover compatible products;

• connect to SpeedoX devices;

• communicate with OBD2 adapters;

• communicate with TPMS sensors;

• configure compatible products;

• perform firmware updates.

These permissions are used to provide the functions selected by the user and not to track nearby persons.

6. SpeedoX Connect Application

SpeedoX Connect is an application for compatible Apple devices used exclusively to configure, manage and update compatible SpeedoX hardware products.

The application may provide the following functions:

• connecting to compatible SpeedoX products using Bluetooth Low Energy;

• reading device information and the installed firmware version;

• configuring product settings;

• configuring odometer and maintenance values;

• setting a maintenance date;

• synchronising the current date and time from the Apple device;

• configuring compatible TPMS sensor addresses;

• checking whether a firmware update is available;

• downloading and installing firmware updates over Wi-Fi or another available internet connection.

6.1 Bluetooth and local-device access

SpeedoX Connect may request permission to use Bluetooth or communicate with nearby devices.

This permission is necessary to discover and connect to compatible SpeedoX products. If permission is refused or disabled, the application will not be able to communicate with the product.

Bluetooth access is used only to configure and update compatible SpeedoX hardware. It is not used to track nearby persons or collect information about unrelated devices.

6.2 Product and configuration information

While connected to a compatible product, the application may process:

• the product model or type;

• product identifiers required for the connection;

• the installed firmware version;

• device configuration settings;

• odometer values;

• maintenance values and dates;

• configured TPMS sensor addresses;

• date and time information sent by the user’s Apple device;

• firmware-update status and technical error information.

This information is exchanged locally between the application and the connected SpeedoX product.

SpeedoX Connect does not require the creation of a user account and does not transmit or store the connected product’s configuration, odometer values, maintenance information or TPMS sensor addresses on SpeedoX servers.

6.3 Firmware updates and internet access

SpeedoX Connect uses an internet connection when it checks for available firmware and downloads a firmware-update file.

The application may communicate with SpeedoX’s firmware-distribution infrastructure to:

• identify the appropriate firmware version;

• verify whether an update is available;

• download the firmware file;

• complete or diagnose the update process.

During these network communications, standard technical information such as the IP address, request date and time, application version and requested firmware file may be processed temporarily by the server or hosting provider for delivery, security and troubleshooting purposes.

This technical information is not used to create a user profile, track the user for advertising purposes or identify the motorcycle owner.

6.4 Personal data collection

SpeedoX Connect does not collect personal data from the application for storage by SpeedoX.

In particular, the application does not collect:

• the user’s name or contact information;

• precise or approximate location;

• contacts, photographs or media;

• advertising identifiers;

• motorcycle journeys or routes;

• payment information;

• behavioural or advertising data.

Configuration information remains on the connected SpeedoX product, within the application or on the user’s Apple device, as applicable.

SpeedoX does not sell, rent or use information processed by SpeedoX Connect for advertising or marketing purposes.

6.5 Apple services

SpeedoX Connect is distributed through the Apple App Store. Apple independently processes information relating to:

• application downloads and updates;

• the user’s Apple account;

• device compatibility;

• App Store operation and security;

• diagnostic information controlled by Apple.

Apple processes this information as an independent data controller under its own privacy policy.

Further information is available at:

https://www.apple.com/legal/privacy/

7. Purposes and Legal Bases

We process personal data for the following purposes and legal bases.

Providing products and services

We process order, delivery and customer information to:

• process purchases;

• receive payments;

• issue invoices;

• deliver products;

• provide order updates;

• manage returns, repairs and warranty claims.

The legal basis is the performance of a contract or taking steps at your request before entering into a contract.

Compliance with legal obligations

We process and retain information when necessary to comply with:

• accounting and taxation requirements;

• product-safety obligations;

• customs and export regulations;

• warranty and consumer-protection obligations;

• requests from competent authorities.

The legal basis is compliance with a legal obligation.

Customer and technical support

We process communications and technical information to respond to questions, diagnose problems and provide support.

The legal basis is the performance of a contract, taking pre-contractual steps, or our legitimate interest in providing effective customer service.

Website and service security

We may process technical data to:

• maintain the website and application;

• prevent misuse, fraud and security incidents;

• investigate technical problems;

• protect our rights and systems.

The legal basis is our legitimate interest in maintaining secure and reliable services.

Optional application permissions

Where a mobile operating system requires permission for location, Bluetooth, nearby devices or files, processing is based on your permission and, where required, your consent.

Permission can be withdrawn through the device settings. Withdrawal does not affect processing that took place before permission was withdrawn.

Marketing

Promotional communications are sent on the basis of consent, except where applicable law allows communications concerning similar products to existing customers.

Consent may be withdrawn and marketing communications may be refused at any time.

Legal claims

We may retain and use relevant information to establish, exercise or defend legal claims.

The legal basis is our legitimate interest in protecting our legal rights.

8. How We Share Personal Data

We do not sell or rent personal data.

Where necessary, personal data may be shared with:

• website hosting and technology providers;

• e-commerce and checkout providers;

• payment service providers;

• banks and financial institutions;

• couriers, including FedEx and other delivery providers;

• postal operators;

• customs brokers and customs authorities;

• accounting, tax, legal and insurance advisers;

• email and communication providers;

• application-distribution platforms, including Google Play and the Apple App Store;

• mapping, navigation or location-service providers activated by the user;

• public authorities where disclosure is required by law;

• technical service providers assisting with maintenance or security.

These recipients receive only the information reasonably necessary for their respective functions.

Some providers act as data processors on behalf of SpeedoX. Other providers, including payment processors, customs authorities, application stores and certain mapping services, may act as independent data controllers under their own privacy policies.

9. International Data Transfers

Some service providers may process personal data outside Italy or outside the European Economic Area.

Where personal data is transferred to a country outside the European Economic Area, SpeedoX relies, as applicable, on:

• a European Commission adequacy decision;

• Standard Contractual Clauses approved by the European Commission;

• another transfer mechanism permitted under the GDPR;

• a specific derogation allowed by law where strictly necessary.

International shipment information may also be transferred to couriers, customs brokers and public authorities in the destination country because the transfer is necessary to perform the purchase and delivery contract.

You may contact us for further information about the safeguards applicable to a particular transfer.

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with legal obligations.

Unless a longer period is required or justified:

• order, invoice, payment and accounting records are retained for 10 years in accordance with applicable Italian accounting and tax requirements;

• shipping and customs documents are normally retained with the related order records for up to 10 years;

• warranty and repair records are retained for the applicable warranty period and, where necessary, for the period during which legal claims may be made;

• customer-service enquiries not connected to an order or legal claim are normally retained for up to 24 months after the request is closed;

• marketing data is retained until consent is withdrawn or for a maximum of 24 months from the most recent meaningful interaction, unless consent is renewed;

• consent and objection records may be retained for the time necessary to demonstrate compliance;

• technical and security logs are retained only for the period necessary for security and troubleshooting;

• information stored locally by SpeedoX MyRide remains on the device until it is deleted by the user, the application data is cleared or the application is uninstalled.

Data may be retained for a longer period where necessary to comply with the law, respond to an authority, resolve a dispute or establish, exercise or defend a legal claim.

At the end of the applicable period, personal data is deleted or anonymised where reasonably possible.

Information processed locally by SpeedoX Connect remains within the application, on the Apple device or on the connected SpeedoX product until it is changed or removed by the user, the application data is deleted or the application is uninstalled. SpeedoX does not retain a server-side copy of the product configuration.

11. Cookies and Similar Technologies

The SpeedoX website is created and hosted through Google Sites. Google Sites may use cookies and similar technologies to:

• operate and secure the website;

• maintain user preferences;

• provide embedded content;

• measure website traffic;

• prevent abuse.

Strictly necessary cookies may be used without consent where permitted by law.

Analytics, advertising or other non-essential cookies will be used only where the required consent has been obtained. Refusing optional cookies does not prevent access to the basic content of the website.

Where available, you can manage your choices through the website’s cookie controls. You can also restrict or delete cookies using your browser settings.

Embedded content, including YouTube videos or social-media links, may allow the relevant third party to receive technical information when the content is loaded or selected.

Further information about Google’s processing is available at:

https://policies.google.com/privacy

Browser settings cannot necessarily control permissions used by the SpeedoX MyRide application. Application permissions must be managed through the device settings.

12. Mandatory and Optional Information

Information marked as mandatory during checkout or in a support procedure is required to:

• process an order;

• issue the appropriate fiscal documents;

• arrange delivery;

• complete customs formalities;

• provide requested warranty or repair service.

Without that information, we may be unable to provide the requested service.

Marketing consent and optional application permissions are voluntary. Refusing them does not prevent the purchase of SpeedoX products, although particular application functions may not work without the necessary device permission.

13. Automated Decision-Making

SpeedoX does not make decisions producing legal or similarly significant effects based solely on automated processing of your personal data.

Payment providers may use automated systems to detect fraud or assess payment security. Those activities are governed by the relevant provider’s privacy policy.

14. Security

We use reasonable technical and organisational measures designed to protect personal data against:

• unauthorised access;

• unlawful use or disclosure;

• accidental loss;

• alteration;

• destruction.

Access to personal data is limited to persons and providers who need it for legitimate business or legal purposes.

No internet transmission or electronic storage system can be guaranteed to be completely secure. If we become aware of a personal-data breach, we will take the measures required by applicable law.

15. Your Data Protection Rights

Subject to the conditions established by the GDPR, you have the right to:

• obtain confirmation as to whether we process your personal data;

• access your personal data;

• request correction of inaccurate or incomplete information;

• request deletion of your personal data;

• request restriction of processing;

• receive eligible information in a structured, commonly used and machine-readable format;

• request transmission of eligible information to another controller;

• object to processing based on legitimate interests;

• object at any time to direct marketing;

• withdraw consent at any time;

• lodge a complaint with a competent supervisory authority.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, email:

speedox@tiscali.it

Please describe your request clearly. We may request information reasonably necessary to confirm your identity and protect your personal data from unauthorised disclosure.

We will respond within the period required by applicable law, normally within one month. That period may be extended where permitted for particularly complex or numerous requests.

You may also lodge a complaint with the Italian Data Protection Authority:

Garante per la protezione dei dati personali
Website: https://www.garanteprivacy.it

If you live outside Italy, you may also be entitled to contact the data-protection authority in your country of residence.

16. Children’s Privacy

SpeedoX products and services are not specifically directed at children.

We do not knowingly request personal data directly from children who cannot legally provide valid consent under applicable law.

Purchases made by minors must be authorised and supervised by a parent or legal guardian. If you believe that a child has provided personal data unlawfully, contact us at speedox@tiscali.it.

17. Third-Party Websites and Services

The SpeedoX website and application may contain links to third-party websites, products or services, including:

• YouTube;

• Instagram;

• Google Play;

• Apple App Store

• mapping and navigation services;

• third-party motorcycle accessories or compatible products.

SpeedoX does not control the privacy practices of those third parties. Opening a link or activating an external service may result in the third party processing information under its own privacy policy.

We recommend reviewing the privacy information provided by each third party before using its services.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• changes to our products or services;

• changes to the SpeedoX MyRide application;

• changes to service providers;

• legal or regulatory developments;

• changes to our data-processing activities.

The current version will be published on this page with the updated revision date.

Where a change materially affects how personal data is processed, we will provide an appropriate notice through the website, application or email, where required.

19. Contact

For questions, requests or complaints concerning privacy or personal data, contact:

SpeedoX - Massimino Andrea
Via Guglielmo Oberdan 97
95013 Fiumefreddo di Sicilia (CT)
Italy

VAT No.: IT05968210871
Email: speedox@tiscali.it
Website: https://www.speedox.it